SES Consumer Complaints Resources for Agencies

Managing and processing consumer complaints in SES.

Thank you for your interest in the State Examination System (SES). SES is a one-stop-shop for financial services industry supervision that brings an agency’s entire engagement with companies onto a single platform, which in turn brings efficiencies to state supervision.

Below is a set of resources available to agencies to learn more about using SES to manage consumer complaints.

Fastpath: Check out the SES Workflows by SES Training (Exams and Complaints) to see videos explaining the full process for conducting exams and complaints in SES from both the agency and company perspective.
Figure 1. Video: Access to and Overview of the Complaints Record

Other resources: