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Supervisory Activities
Supervisory activities are used for examining and investigating companies.
SES Examinations and Investigations Resources for Companies
Responding to examinations and investigations in State Examination System (SES).
Report of Examination
The examining or investigating agency will present a Report of Examination (ROE) at the completion of the supervisory activity. Your company may be allowed to respond to the report.
Responding to the Report from the Report Tab
How to respond to the report of examination from the Report tab of a supervisory activity (SA).

Supervisory Activities
Supervisory activities are used for examining and investigating companies.
- SES Examinations and Investigations Resources for Agencies
  How to initiate and manage examinations and investigations of supervised companies.
- SES Examinations and Investigations Resources for Companies
  Responding to examinations and investigations in State Examination System (SES).
  - Job Aid: Your First Examination in SES
    This job aid serves as a guide for company users to complete the setup process for their company (i.e., company enrollment) and respond to an exam in the State Examination System (SES).
  - Managing Company Supervisory Activity Participants
    Company participants on a Supervisory Activity can be added or removed at any time until the Examination or Investigation is Closed. You can also update user roles on an SA or reassign the company lead.
  - Leveraged or Accepted Supervisory Activities
    You may receive notifications that an agency is leveraging another agency’s Supervisory Activity for your company. Or you may receive notifications from SES indicating that an agency has accepted aSupervisory Activity) for your company.
  - Information Requests
    Information Request (IR) are used by the examining or investigating agency to obtain information relevant to the supervisory activity. Your company lead can respond to these information requests directly or assign them to other participants at your company.
  - Responding to Loan Requests
    After an agency sends you loan requests, you can add responses to those loan request and assign those loan requests to other participants on your supervisory activity.
  - Transaction Requests for Companies
    Transaction requests in SES allow agency users to initiate and manage formal requests related to specific transactions during a money services business (MSB) examination. Unlike information requests or loan requests, which target broader data or document categories, transaction requests focus on obtaining evidence tied to individual transactions, supporting detailed analysis and issue identification throughout the examination lifecycle.
  - Responding to Agent Location Requests
    Explains how companies review and respond to agent location requests submitted by state agencies in SES, including providing or confirming agent location details, uploading supporting documentation, and submitting responses for review.
  - Matters Requiring Attention
    Matters Requiring Attention (MRA) are areas of concern which the examining or investigating agency expects to be addressed at the close of the Supervisory Activity. This section describes how to repsond to MRAs and, if you require more time, to request an extension of the due date.
  - Agency Documents Page on a Supervisory Activity
    Learn about the Agency Documents page on a supervisory activity (SA) in SES. The Agency Documents page provides a centralized location to view all documents uploaded by the agency for a supervisory activity.
  - Report of Examination
    The examining or investigating agency will present a Report of Examination (ROE) at the completion of the supervisory activity. Your company may be allowed to respond to the report.
    - Responding to the Report from the Respond to Report Package Task
      How to respond to the report of examination from the Tasks section of the SES homepage.
    - Responding to the Report from the Report Tab
      How to respond to the report of examination from the Report tab of a supervisory activity (SA).
    - Requesting a Report Response Due Date Extension from the Respond to Report Package Task
      You can request an extension for the due dates of your company’s report response from the Respond to Report Package task on the SES homepage. This sends a notification to the agency to review the request.
    - Requesting a Report Response Due Date Extension from the Report Tab
      You can request an extension for the due dates of your company’s report response from the Report tab of the Supervisory Activity. This sends a notification to the agency to review the request.
  - Bulk Downloading Supervisory Activity Documents for Companies
    How a company can download all supervisory activity (SA) documents, including documents sent to the company from the agency and documents uploaded by the company and shared with the agency.
  - Reviewing Closure Materials
    At the conclusion of a supervisory activity (SA) for your company, an agency can add comments or closure documents. If comments or closure documents are added to your company’s SA, they can be accessed on the Closure Materials tab for the SA.
  - QuickIR
    QuickIR is an SES feature that allows your company to browse through the standard information requests (IRs) in the State Examination System (SES) and prepare your responses to the IRs in advance of an upcoming examination of your company in SES.
- Managing Interactions
  The Interactions page serves as a place where communication between the agency and company is captured. This includes emails, phone calls, meetings, physical mail and other miscellaneous forms of communication specific to the supervisory activity.
- SES Supervisory Activity Reports
  SES has several reports that allow you to view staff workload, plan assignments, identify supervisory activities with no examiners assigned, and view the progress or status of supervisory activites and responses to information requests.

Responding to the Report from the Report Tab

How to respond to the report of examination from the Report tab of a supervisory activity (SA).

About this task

By accessing the report response via the Report tab of an SA, it allows you to save and update your response before sending.

All participants on the Supervisory Activity can view the report package but only the Company Lead assigned can respond to the report package.

Note: You cannot respond to any information requests or loan requests on a supervisory activity once the report has been sent by the agency.

Procedure

Navigate to your supervisory activity.
Click the Report tab.
Click Add Report Response.
Review the information and documentation sent by the agency.

Note: Matters requiring attention (MRAs) may be included in the report package. All participants can view the MRAs and can draft the MRA responses but only the Company Lead can send the responses to the agency. Click the View MRA’s button to view and draft responses to MRAs.
Enter your response to the report and upload any supporting documents.
Upload any necessary documents.

Note: See Uploading Documents for details on uploading documents.
Choose the appropriate Next Available Action.
- Save Report Response: Save the draft response and send it to the agency later.
- Mark Report Response Complete: Send the report response to the agency.

Need More Help?

Agency users, please visit the Secure Portal for phone and email contacts.
Company users should call the Call Center at 1-800-269-6189. Agency users should not call this number.